Abstract
Apps for our smartphones are ubiquitous. Free apps usually require exchanging personal information. Mobile payments in the U.S. are expected to almost double by 2027. Peer-to-peer (P2P) payment apps are a subcategory of said apps. Venmo is a P2P payment app that gathers user data from their smartphone and publicizes user transactions. A between-subject survey shows respondents are concerned about privacy with P2P payment apps, even when only describing what the app does. Clusters are identified when examining involvement with P2P payment apps. The covariate online privacy was statistically significant; however, age, gender, and social media use were not statistically significant. Two-thirds of respondents displayed the privacy paradox (e.g., valuing privacy but actions are incongruent). Privacy is important, but they are willing to exchange it for the usefulness of a smartphone app.
Keywords
peer-to-peer payment apps, latent-class model, privacy paradox
Chinese Abstract
隐私与点对点支付应用
智能手机应用程式已无处不在，但免费的应用程式通常需要交换个人信息。预计到2027年，美国的移动支付将几乎翻倍，而点对点（P2P）支付应用程式是此类应用程式的一个子类别。Venmo 是一款 P2P 支付应用程式，它会从用户的智能手机收集数据并公开用户的交易记录。一项组间调查显示，即使仅描述应用程式的功能，受访者也对 P2P 支付应用程式的隐私问题表示担忧。在考察对 P2P 支付应用程式的参与程度时，研究识别出了不同的群组。协变量中，线上隐私具有统计显著性；然而，年龄、性别和社交媒体使用情况并不具有统计显著性。三分之二的受访者表现出“隐私悖论”（即重视隐私，但行为与之不一致）。隐私很重要，但人们愿意用隐私换取智能手机应用程式的实用性。
点对点支付应用程式、潜在类别模型、隐私悖论
ORCID Identifiers
Stephen L. Baglione: https://orcid.org/0000-0002-0546-9006
Louis A. Tucci: https://orcid.org/0000-0001-7073-8850
DOI
10.5038/2640-6489.10.2.1313
Recommended Citation
Baglione, S. L., & Tucci, L. A. (2025). Privacy and peer-to-peer payment apps. Journal of Global Business Insights, 10(2), 158-172. https://www.doi.org/10.5038/2640-6489.10.2.1313
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
